Letting Property with Alex Jones

At Alex Jones we pride ourselves on being different to our competition. Our business philosophy has always been to be real with our customers.

Honesty, integrity and professionalism are our key principles which we take very seriously.

We offer a comprehensive and professional service to our landlords at competitive rates. We are constantly pushing to get better everyday and that will be reflected in our service to you.

There are many things which we feel sets ourselves apart from the rest:

• Modern. We use a next generation CRM system which will make your life so much easier with our landlords portal. Prior to the property being let you can see all of your viewings, manage your diary to let us know the best times for viewings and even accept/decline potential tenants. Once a tenant has moved in you can use this portal to view your current tenancy status, the status of rent payments, export statements and view on-going maintenance. This will save both of us time and will allow you to manage your portfolio from anywhere at any time thus streamlining the entire process and making for a much better customer experience.

• Honesty. We will always be honest and straight with our customers, it’s one of the reasons we have such good retention with our clients. We will always tell you what we feel is in your best interests even if that is a difficult conversation. So if you like straight talking people who get stuff done, then we’re the agent for you.

• Experience. Our team has vast experience in managing client relationships and finding solutions to personal circumstances. We listen to our clients needs and act in the best way possible to achieve successful outcomes.

• Reputation. Our reputation speaks for itself, check out our reviews on Google or the ESTAS. We have recently won 2 Gold awards at the 2022 ESTAS awards for the best letting agent in Lancashire and the North West. This is our industry's most prestigious award so it is a massive achievement for us but has only deepened our desire to keep pushing to grow and be the best that we can.

• Local. We are an independent traditional high street letting agent based on Penny Meadow in Ashton-under-Lyne Town Centre. Normal people like you: dedicated to giving only the highest levels of customer service from start to finish.

• Marketing. Our photos are the best. Don’t believe us? Just check out our adverts. We use a professional photographer who takes lots of angles to make sure that your property is marketed in the best way possible and we attract the right tenants. That means Rightmove and on our social channels which are becoming increasingly important in the world we live in. Check out our Instagram and Facebook pages to see how our content can propel your property and make you stand out from the rest.

• Professionalism. Our whole team is incredibly well organised, reliable and responsive to your needs. We will provide timely updates and communicate in a clear manner not only through the initial letting process but right through the duration of the tenancy.

• Contacts. We have built up an incredible network of contractors who are reliable, trustworthy and provide value for money. From electrics and plumbing to roofing and decorating etc. there is no maintenance job that we cannot project manage and you can be assured that all the people working on your property are masters in their trade.

• All under one roof. We can take care of everything to do with letting and managing your property portfolio. Whether you’re the type of landlord who likes to be completely hands off or has their own contractors/processes, we can be flexible to suit your requirements and work together towards common goals. We offer the whole package whether it be tenant finding/marketing, referencing, rent guarantee, inventories, deposit registration, compliance checks, maintenance, inspections, asset management, supplying statements, chasing rent arrears, property inspections and anything else related to managing your property.

• Value. You’ll find our fees to be very competitive and certainly great value for money when you see the difference in how we do things compared to our competitors. That’s the reason why we keep winning lettings awards and why our client retention is so high.